I have been working on developing an E-Learning Strategy and ran across a great diagram for the E-Learning value chain on the web. I traced it back to a free Ebook called Theory and Practice of Online Learning from Athabasca University. The first edition of this book does a great job of describing the value chain in Chapter 3: Value Chain Analysis: A Strategic Approach to Online Learning.
Please note a second edition of this book is also available. with updated content
Free downloads of specific chapters of interest in 2nd Edition.. This has some good information on planning delivery for total newbies. Thanks, Sanjay 🙂